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Customer Service Representative vacatures in Maastricht

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    • Health & Lifestyle Access comprehensive healthcare benefits and exclusive employee discounts at local shops and services.
    • Demonstrate proactive communication skills, and you follow up with our customers in a highly customer-focused manner.
    • 2+ years of experience in a similar role.
    • +2 years’ experience in customer care/service and order management.
    • Passionate about customer experience and aware of how operational efficiency impacts…
    • As Sales Associate, you are the visible face of HUGO BOSS and with your customer and service-oriented attitude, you know how to offer our customers the best…
    • Customer Experience: Provide warm, welcoming, and attentive service to all customers.
    • Ability to create a welcoming and inclusive customer experience.
    • Provide vital product insights and feedback from our customers to engineering.
    • Provide pre and post-sales support for all self-service products;
  • Vergelijkbare vacatures bij deze werkgever bekijken
    • Zet jouw talent in de schijnwerpers bij Seats and Sofas!
    • Word Verkooptopper en groei mee met de grootste bankstellen specialist van Europa!*.
  • Vergelijkbare vacatures bij deze werkgever bekijken
    • Zet jouw talent in de schijnwerpers bij Seats and Sofas!
    • Word Verkooptopper en groei mee met de grootste bankstellen specialist van Europa!*.
  • Vergelijkbare vacatures bij deze werkgever bekijken
    • Zet jouw talent in de schijnwerpers bij Seats and Sofas!
    • Word Verkooptopper en groei mee met de grootste bankstellen specialist van Europa!*.
    • 12+ months experience in similar customer service role.
    • Help develop procedures that insure consistent high levels of customer service.
    • You are customer- and sales-oriented with persuasive and influencing skills.
    • Your daily activities will be composed of cold-calls, walk-in visits and pre…
    • Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer.
    • Identify customer needs and propose suitable products, services, or solutions.
    • Provide customer support, sales guidance, technical assistance, or digital safety…
    • Excellent communication and interpersonal skills, with a strong customer service orientation.
    • Assist customers with locating dealers, navigating our website,…
    • Meet and exceed our customer service quality goals, compliance regulations and productivity targets.
    • Provide first contact resolutions to customer queries.

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supply chain
customer service
english speaking
english
accountmanager
customer service english
administratief medewerker
klantenservice
manager
marketing

Job Post Details

Dutch Customer Service Representative | Relocate to Greece - job post

Next Job Abroad
Maastricht•Hybride werken
Fulltime

Vacaturegegevens

Dienstverband

  • Fulltime

Locatie

Maastricht•Hybride werken

Volledige vacaturetekst

Dutch Customer Service Representative – The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world’s leading outsourcing partners at their state-of-the-art hub in Athens, Greece.

This isn't just a job; it’s an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

We believe that where you work is just as important as what you do. By joining our team, you aren't just taking a seat in an office; you are joining a multicultural community of over 11,000 employees from 110+ nationalities.

  • Sun & Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island-hopping across the Aegean.
  • A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle.
  • Modern Workspace: Work in "Great Place to Work" certified environments featuring onsite cafeterias, relaxation zones, and organized social events.

Your Role

As a Customer Service Representative, you will be the voice of a world-renowned brand. Your goal is to provide seamless support and turn every interaction into a positive experience.

  • Solve & Support: Assist customers via phone, email, or chat with technical troubleshooting, billing inquiries, or general product information.
  • Listen & Engage: Use your empathy and active listening skills to understand customer needs and provide tailored solutions.
  • Learn & Grow: Participate in industry-leading training programs designed to sharpen your communication and technical skills.

Requirements


To be considered for this role and the relocation support, candidates must meet the following criteria:

  • Work Authorization: Must hold a valid EU Passport or EU National ID card (EU Citizenship is required due to local labor regulations).
  • Language Mastery: Fluency in Dutch (Native or C1 level).
  • English Skills: A B2 level of English is required for internal training and communication.
  • Tech Savvy: Comfortable navigating digital tools and multitasking across different software platforms.
  • Soft Skills: Strong empathy, patience, and a genuine desire to help people.

Benefits
  • Language Learning Master the local tongue with Free Online Greek Courses provided to all employees.
  • Health & Lifestyle Access comprehensive healthcare benefits and exclusive employee discounts at local shops and services.
  • Professional Growth Hit the ground running with full paid training delivered by our team of certified instructors.
  • Relocation Travel with ease thanks to a paid flight, airport transfer, and initial hotel accommodation.
  • Extra Earnings Enjoy performance-based bonuses and a total of 14 salaries per year (including holiday bonuses).
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