Side vacatures in Den Haag

Student Support & Academic Progress Coordinator

Standplaats: Den Haag
Please note: you have to live in the Netherlands

Do you enjoy being the person students can turn to, while also keeping track of every deadline and detail? As a Student Support & Academic Progress Coordinator at Unknown University, you are the first point of contact for students throughout their entire academic journey, on a campus where entrepreneurship and education go hand in hand. You combine genuine care for student wellbeing with sharp organisational skills.

What will you do?

As a Student Support & Academic Progress Coordinator, you support a community of around 100 to 120 students from their first enrollment to graduation. You monitor academic progress, coordinate support when students face challenges, and make sure every administrative process runs smoothly. You work closely with the Academic Director, field experts, the operational planner and the curriculum manager to keep everything on track.

Your main responsibilities:

• Supporting students with academic procedures, deadlines, and personal or academic challenges;
• Monitoring student progress, flagging risks early, and managing academic probation processes;
• Preparing official documents such as transcripts, enrolment letters and graduation documents;
• Importing and verifying grades, and handling grade-related student inquiries;
• Coordinating international exchange applications for outbound and inbound students;
• Communicating academic deadlines, policies and milestones clearly to students.

What do we offer?

• A monthly salary between €4.000 and €4.500 gross, based on full time employment;
• A varied role for 32 to 40 hours per week, in a fast growing company;
• 8% holiday allowance and vacation days based on trust, averaging between 4 and 6 weeks per year;
• Travel allowance and pension contribution;
• Plenty of room for your own ideas;
• Driven and sociable colleagues, with short lines of communication;
• An open, relaxed atmosphere with plenty of room for laughter.

What do you bring?

You are empathetic, but also know how to set clear boundaries. You stay calm under pressure and can switch easily between supporting a student and managing administrative deadlines. Next to that:

• At least 3 years of relevant work experience within education;
• Strong organisational skills and an eye for detail;
• Excellent communication skills in both English and Dutch, written and spoken;
• You are available to work fulltime from our campus in The Hague, so you are visible and accessible to students every day;
• You can start August 1 or September 1.

Where will you work?

You will work at Unknown University, one of Europe's largest impact campuses. This is where startups, scale-ups, industry and government work side by side to turn global challenges into real business solutions. Education is at the heart of this campus, and as part of the team, you support students who are building their own ventures while earning their degree.

You report to the Academic Director and work closely with a team of 4 core lecturers and a flexible pool of around 20 lecturers. Together, you make sure students get the support and structure they need, from their first day on campus to graduation.

Apply now

Ready to be the person students can always count on? Apply now as Student Support & Academic Progress Coordinator! We will reach out to you in one day.

Job Type: Full-time

Pay: €4.000,00 - €4.500,00 per month

Experience:

• Education: 3 years (Required)

Language:

• Dutch (Required)

Work Location: In person