Solving the logistics puzzle every day. Make it work.

You ensure the fulfilment process runs smoothly every day. You lead a team of around 30 Floor Operators and Shoppers, making sure every order is complete, fresh, and delivered on time. With your organizational skills, practical approach, and results-focused mindset, you monitor progress, optimize processes, and adjust where necessary. You motivate your team, welcome new colleagues, and collaborate with other managers to ensure optimal planning and staffing.

Your Role as Team Lead Fulfilment at Albert Heijn

• You monitor the progress and quality of the fulfilment process, with a focus on order completeness, (fresh) product quality and on-time delivery.
• You keep a close eye on KPIs during your shift and coordinate with fellow Team Leads and the Process Lead.
• You prepare your shift and anticipate changes in planning or staffing, in line with Dutch labor regulations.
• You build an engaged team by coaching your team members on the floor, holding regular one-one-one development conversations and giving and receiving open, transparent feedback.
• You contribute to smooth handovers between shifts.
• You are responsible for administrative tasks such as time registration and managing the issuance and return of company uniforms.

The face of Albert Heijn: That’s you

Demonstrating leadership and keeping a clear overview, this is where you excel. You thrive in a busy, dynamic environment and quickly identify and address bottlenecks. Motivating and developing a team comes naturally to you, allowing you to achieve strong results together.

As a Team Lead Fulfilment, you:

• Have at least a vocational/technical education equivalent to mbo level 4.
• Use your leadership skills to motivate colleagues, providing clear expectations and guidance.
• Speak English well enough to work together smoothly. Dutch is nice to have, but not a must. Through our training programs you can (further) develop your Dutch.
• Bring leadership experience and work effectively with your team.
• Are flexible and willing to workday, evening, and night shifts, including weekends.

Here’s what we offer:

• A competitive gross starting salary of € 2,986, - per month (from 21 years of age), with growth opportunities up to € 4,004, - per month.
• Excellent secondary benefits, including profit sharing, allowances, and holiday pay.
• A challenging leadership program with 10+ training courses, focusing on leadership, communication, and role-specific skills, with opportunities to further develop yourself through higher professional (HBO) education.
• 24 vacation days and 19.5 ADV days, travel allowance and discounts on insurance.
• A strong pension scheme with a personal contribution of 6.2%.
• Albert Heijn Deals: great offers from major brands, popular theme parks, sports, and gaming.
• A Golden Bonus card, giving you 10% discount on your groceries, up to €300 per year.

Apply directly via the application button, we’ll be in touch soon!

Wat bieden wij jou?

• Flexibiliteit
• Een goed salaris
• Fijne collega's

Wat we vragen?

• Humor en enthousiasme
• Een echte teamspeler
• Een klantvriendelijke houding

Waarom Albert Heijn?

• Afwisselend werk
• Inclusieve werkomgeving
• Impact op heel Nederland