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Interim- Operations Transformation Project Manager
Robert Walters
·
3.6
Amsterdam
Detachering
Snelsollicitatie

Vacaturedetails

Geen salarisinformatie beschikbaar
Detachering
Via Amsterdam

Volledige vacaturetekst

Interim- Operations Transformation Project Manager

A financial services organisation in Amsterdam is looking for a hands-on interim professional to help design and implement a target operating model for its regulated payments business.

Description

Working closely with the COO, you will translate an operational vision into clear processes, technology requirements and a practical delivery plan. Regulatory compliance comes first, alongside an efficient operating model that supports the business.

Your responsibilities

  • Assess current operations, workflows, systems and responsibilities to identify gaps and improvement opportunities.

  • Develop the target operating model, defining ownership, hand-offs, controls, decision-making and escalation routes.

  • Work with Compliance and Legal to translate regulatory requirements into practical operational processes.

  • Identify opportunities for automation and determine which activities require human judgement or specialist oversight.

  • Define business and technology requirements and support solution assessment and vendor selection.

  • Align stakeholders across Operations, Compliance, Customer Service, Product and Technology.

  • Drive implementation, managing milestones, dependencies, risks and outstanding decisions.

  • Develop process documentation and support training, handover and adoption of the new operating model.

Your profile

  • Experience delivering operational transformation within a regulated financial institution, ideally in payments, retail banking or SME banking.

  • A background in project management and business analysis, with experience designing and implementing operating models or process improvements.

  • A sound understanding of how regulatory obligations, business needs and technology interact.

  • Experience with workflow automation, systems implementation or vendor assessment.

  • Familiarity with KYC and customer onboarding processes.

  • Strong stakeholder-management skills and the ability to turn discussions into clear decisions and actions.

  • A practical, hands-on approach, with the confidence to drive delivery independently while keeping senior stakeholders informed.

Robert Walters Netherlands is acting as an Employment Business in relation to this vacancy.

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