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Ready to join Team Rotterdam and to keep our blue wheels turning?

At Swapfiets, we’re on a mission to make biking the easy, sustainable choice for everyone. We keep our members on the go by providing a high-quality ride including free check-ups and repairs. Joining us means becoming part of this purposeful mission, and working alongside a great team in a fast-paced, fun environment to make it happen!

Ready to join the ride of your life?

Benefits for a smooth ride!

• Your own Swapfiets (lease);

• Flexbile working hours/days possible. On weekdays, no weekend work;

• Become part of Swapfiets's fun operation! Our regular team meetings always include food/drinks and a good time, while we also do bigger team events!

• Work fuelled by purpose! We offer a lot of responsibility, challenging and dynamic work;

• Training opportunities and growth possibilities within Swapfiets (you can even move cities or countries with us!);

• A solid pension plan;

• A discount for an Urban Sports Club subscription;

• No seasonal work - we work all year round!

• A fun working culture with flat hierarchies and a supportive, tight-knit team!

Your next ride starts here!

A stolen or missing bike? You will get it back! As our Bike Hunter you will have an amazing impact on getting back our missing bikes in Rotterdam. In this job you will become fully responsible for making sure we get bikes back to their rightful users. You have an analytical mind and a passion for justice. In this role you will be setting up procedures for bike surveillance and city sweeps (a.k.a. getting the bikes back).

We are using trackers on our bikes. You will go to a different city with one minivan to hunt GPS tracked e-bikes. So it’s up to you to oversee and improve our hunting process. This will also mean in case you needed: that you will have close contact with the police. Do you like treasure hunting and want to help find our missing bikes? Then this might be something for you!

How you pedal us forward!

• Driving the recovery target by finding bikes with a different status than 'in use' by scanning all the Swapfiets bikes on the street during a city sweep;

• Getting back missing (or bad debt) e-bikes with an active GPS-tracker;

• Picking up bikes at the municipality depot and bringing them to the warehouse;

• Register recovered bikes in the suggested way;

• Bringing the recovered bikes back to our stores/warehouses in a big van;

• Answer questions, and explain what you're doing to members or people passing by during bike hunting or city sweep activities.

The gear you need!

• Secondary vocational education working or thinking level;

• In possession of a driver’s license (for a minimum period of 6 months);

• Affinity with bikes and service;

• Available for 32 hours a week;

• Understand and speak English and/or Dutch;

• Whether working independently or as part of a team, you always work successfully!;

Pedaling Towards Inclusivity at Swapfiets!

At Swapfiets, we believe in the power of diversity and inclusivity. While we’re proud of our progress, we know there’s more to do. Research shows underrepresented groups often hesitate to apply unless they meet all requirements—but we don’t check all the boxes either! We value equal opportunity, unique perspectives, and diverse experiences. So, even if you don’t see yourself represented on our team, we encourage you to apply—because when we pedal together, we go further!