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Job Post Details

Day/Night Receptionist | Fulltime | NH Collection Amsterdam Barbizon Palace - job post

NH Hotel Group
4.0 out of 5
Amsterdam
Fulltime
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Vacaturegegevens

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Dienstverband

  • Fulltime

Locatie

Amsterdam

Volledige vacaturetekst

Opposite Amsterdam Central Station, the NH Collection Amsterdam Barbizon Palace hotel is right in the center of Amsterdam. The building itself is a highlight too, with beautiful architecture, and 268 bedrooms spread across over 19 buildings from the 17th-century houses. Our five-star hotel has all possible facilities under one roof. A real showpiece is our fine dining restaurant, Vermeer. It’s one of 2 places you can dine, plus there’s our exquisite Bottles & Jars Bar in addition to various meeting and event facilities such as the monumental 15th-century chapel Olofskapel. We see ourselves as a real learning company with a passionate team, who is happy to pass on their knowledge of hospitality and sense of luxury to new colleagues. We are always looking for colleagues who want to be part of our family and are ready for a “new” beginning at the “oldest” location in Amsterdam!

''A pleasant working environment is important in our hotel. At NH Collection Barbizon Palace you work together with the team to make sure the guest has an extraordinary stay. Teamwork makes the dream work." - Lara, Food and Beverage Employee

What will we offer you?

  • Free online & offline training organized by our own University.
  • End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
  • Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
  • Team building events, trips and holiday parties.
  • The opportunity to grow within our company worldwide.
  • Salary based on your experiences starting from Horeca CLA scale 5.

What’s in it for us?

  • Your goal is to give every guest an “Extraordinary” experience;
  • You are always one step ahead, and you love to exceed the guests' expectations. No is not an option for you;
  • You know how to prioritize and keep your cool during busy moments;
  • You are a ‘Natural Host’. Experience and a relevant education are useful, but is not the most important for us;
  • You like variety in your work and working hours. Due to alternating shifts (morning, evening, and night shifts), your life never seems dull;
  • You are interested in computers and enjoy learning new systems.

A day in the life of a Day/Night Receptionist
06:45 You arrive, in uniform, with a cup of coffee in the back office, your colleague from the night shift does the handover, you note the action points.
07:00 You start with your checklist and are ready to provide a service with a heartfelt smile for the guests checking out.
08:00 You have checked today's arrivals and communicated special details to the Desk Manager and other departments.
10:00 Between phone calls, you handle incoming emails and work your way through the 'morning rush'.
12:00 Enjoy your lunch with colleagues from other departments.
13:00 You check whether there are still guests who need to check out and continue with your checklist until it is finished.
14:00 You prepare the handover for the evening shift, start counting the cash register, and make sure all tasks are done.
14:45 The evening shift has arrived, and you attend the handover.
15:00 Time to go home!

Are you the one we are looking for? !

Minor Hotels Europe & Americas is committed to an inclusive working environment in which everyone is valued and encouraged equally, therefor we warmly welcome people from all horizons & personal abilities.

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