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Marketing&Sales Support Specialist (Healthcare) - job post

Independent Recruiters
4.2 out of 5
Heeft in de afgelopen 30 dagen gereageerd op minimaal 75% van de sollicitaties, doorgaans binnen 1 dag.



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Marketing&Sales Support Specialist (Healthcare)

The Sales&Marketing Support Specialist is essential to the success of the internal teams and the growth of this business. This organization provides contract sterilization, laboratory testing, and product and packaging testing services to manufacturers of medical devices, pharmaceuticals, consumer goods, and industrial products.

This position focuses on delivering exceptional care to the customers, supporting the vision of creating a healthier and safer world. The role involves managing all pre-sales customer inquiries related to the Endoscopy products, promoting brand awareness, and providing outstanding customer service with professionalism and politeness.

This role is designed for individuals who go above and beyond to ensure queries and marketing-related topics/projects are managed timely and professionally. If you are passionate about supporting business growth and providing the best customer service, we encourage you to apply!

Responsibilities Marketing&Sales Support Specialist (Healthcare)

  • Customer Interaction: Respond to incoming calls and emails from customers and healthcare members;
  • Campaign Coordination: Prepare and coordinate sales office campaigns;
  • Account Manager Support: Assist in-field Account Managers and maintain strong relationships with the existing customer base;
  • CRM Management: Update CRM with customer interactions;
  • Sales Campaigns: Participate in product sales campaigns;
  • Opportunity Identification: Utilize dashboards and tools to identify actions and opportunities;
  • Continuous Improvement: Engage in activities to enhance our customer service;
  • Tender Preparation: Assist in preparing sales tenders for Capital Products;
  • Data Analysis: Review sales data to identify target opportunities, spend patterns, and actual vs. target spend for customers on commitment deals;
  • Lead Generation: Approach customers to generate leads for the field sales team;
  • Event Coordination: Drive local congresses in BNL, Education Days, and other loyalty programs (KOL/CEO).

Requirements Marketing&Sales Support Specialist (Healthcare)

  • Education: Bachelor's Degree
  • Experience:
    • Minimum 2 years in a Marketing support role;
    • Experience in a customer-facing environment, either remotely or face-to-face;
    • Experience in marketing and organizing local events, programs, and campaigns;
    • Office-based customer service experience dealing with sales and marketing tasks;
    • Proficiency in using ERP systems to manage orders, CRM systems to manage customer communications, and BI systems to analyze performance metrics.
  • Skills:
    • Fluent in English and a big pre if you are fluent in Dutch;
    • Excellent organizational and administrative skills;
    • Positive ‘can do’ attitude in achieving business and team goals;
    • Proficiency in IT tools including: Excel, Word, PowerPoint, Outlook and ERP Systems (e.g., Sage, Oracle, Navision)

The offer Marketing&Sales Support Specialist (Healthcare)

A competitive salary will be offered in accordance with your experience and knowledge.

How we continue: we will let you know within four working days whether you qualify for the position. We schedule an introductory meeting, via phone, digitally or live. In this interview we inform you as fully as possible about the vacancy, the company and the next steps in the procedure. In consultation with you, we introduce you to our client and then continue to guide you through the application process. The Independent Recruiters Group has a large team of specialized recruiters. Every recruiter has a very strong focus on his own field. This makes them the ideal sparring partner for both the candidate and the client.

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