ING Financial Risk Management (FR) is looking for a hands-on, pro-active and flexible secretary to join our department and support our managers (L2).

In your role as a secretary you will be part of the business management (BM) team consisting of a Business Manager, 1 Personal Assistant and 2 Management Assistants. You will support one or two managers and their teams.

The team
You will be part of the FR Support team within FR and you will ensure that your colleagues and your manager(s) can perform at their best. You will report to the FR Integrated Process Control (IPC) Chapter Lead who also guides you in the performance management.

FR is an international department where English is widely spoken and not all the employees are fluent in nor speaking Dutch.

Roles and responsibilities

• Organize, prepare and schedule meetings and manage the managers diaries. Assess priority, sensitivity and purpose of appointments. Monitor the keeping and issues reminders for appointments, follow up actions points.
• Record, organize and manage incoming and outgoing calls and written and electronic communications, using new media where appropriate. Assess priority, sensitivity and purpose.
• Respond to queries, arrange for the managers to respond to queries or forward queries to the appropriate person in the organization.
• Compose written messages based on specified guidelines. Check text in terms of content, accuracy and consistency.
• Act as the point of contact and maintain internal and external contacts.
• Provide organizational, logistical, general and technical support in relation to business travel, meetings, media, conferences, seminars, receptions and anniversaries.
• Cooperate with the Management Assistants colleagues and cover during their absence to ensure that the Head of FR and the MT always is supported (priority). Contribute to the collaboration within the team and continuously help to improve the performance of the team.
• Collect, record, and archive all relevant documents in (electronic) files. Distribute information in an appropriate and timely fashion. Inform those involved on the progress of current issues, specific details and outcomes.
• Operate a range of administrative systems, for example Workday, Ibuy and E-profit in accordance with existing compliance rules.

How to succeed
We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.

• You are an enthusiastic and dynamic secretary, you are capable of working in a global environment, you are flexible, loyal, proactive and you are a real team player.
• You are able to work independently and in collaboration with your team. You set priorities and integrate tasks effectively.
• You think creatively about how to solve problems, address challenges and you have a high attention to detail.
• You have work experience in an international setting, sensitivity for cultural differences, and know how to deal with highly sensitive and confidential information.
• MBO+ or relevant work experience
• Fluently in English and Dutch (verbal and written);
• Affinity with IT related systems and issues - experience with workday is a strong plus
• You have a customer focus, are able to handle stress and are a great planner
• You work according to ING values. For more information about the ING Values (Orange Code): http://www.ing.jobs/Netherlands/Why-ING/This-is-ING-too/ING-Values.htm

Rewards and benefits
We want to make sure that it's possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at http://www.ing.jobs/netherlands/Why-ING/benefits.htm .

The benefits of working with us at ING include:

• This position is based on a 36 to 40 hour working week.
• Hybrid working mode (flexible working from home and office).
• A salary tailored to your qualities and experience
• 24-27 vacation days depending on the contract.
• Pension scheme.
• 13th-month salary.
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary.
• 8% Holiday payment.
• Personal growth and challenging work with endless possibilities.
• An informal working environment with innovative colleagues.
• Work Agile, so new ideas come to life faster.

About us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Interested?
Apply directly online, click on Apply for this job.
Please send your CV and motivation in English. We are looking forward to your application.

This vacancy is for a sensitive position. The selected candidate will be subjective to the ING CSI Screening during the on-boarding process.