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About Flagship Amsterdam

Flagship Amsterdam is a young, fast-growing canal cruise company located in the heart of Amsterdam. We offer both public and private cruises on our beautiful open boats and classic saloon boats. What started in 2017 with just three boats has now grown to a fleet of over 60 boats, and we continue to expand! Every year, we welcome guests from more than 55 different countries, and we operate year-round. This is made possible by our young and ambitious team of over 400 (seasonal) employees.

Flagship Amsterdam consists of nine different entities, such as Voyage Amsterdam and Captain Jack. Each entity has unique products and caters to a specific target audience. We have a strong growth mindset and are constantly seeking new opportunities to further strengthen our position in the market.

What will you be doing?

The best way to experience Amsterdam is, of course, from the water. As a host at Flagship Amsterdam, you’re the face of our company, ensuring our guests have an unforgettable cruise. During the tour, you’ll serve them a delicious drink, they’ll enjoy the stunning views of the Amsterdam canals, and together with the captain, you’ll share interesting stories about the city.

Your responsibilities

• Welcoming guests on board;
• Entertaining guests with stories about Amsterdam (no worries, we’ll teach you everything you need to know)
• Serve and sell: Provide guests with a selection of drinks (beer, soda, wine, cocktails) while encouraging upgrades and additional purchases to enhance their experience;
• Processing payments at the end of the tour.

What we offer

• Good tips;
• Bonus scheme;
• Flexible working hours;
• Legendary company outings and parties;
• Working in a fun, ambitious, and international team;
• Various growth opportunities to roles such as host supervisor, captain, or an office position;
• Discounts on ‘in-house products’ like canal cruises and private boat rentals.

Position requirements

• You are available at least two days a week, including at least one weekend day;
• You’re available for evenings, high-season and holidays;
• You’re hospitable, outgoing, and have excellent people skills;
• You have a good command of the English language (Dutch is a plus);
• You are a commercial talent, who naturally encourage guests to try additional services, upgrade their experience, or make special purchases, all while maintaining a friendly, enjoyable atmosphere;
• Experience in hospitality is a plus;
• You’re 18 years or older.

Soort dienstverband: Parttime

Verwacht aantal uur: Niet minder dan 16 per week

Aanvullende vergoedingen:

• Bonusregeling
• Fooi

Arbeidsvoorwaarden:

• Bedrijfsfeesten
• Kerstpakket
• Lunchkorting
• Mogelijkheid tot promotie
• Personeelskorting
• Productkorting werknemers
• Reiskostenvergoeding

Flexibele taalvereiste:

• Nederlands niet vereist

Werkschema:

• Avondwerk
• Dagdienst
• Elk weekend
• Enkel weekenden
• Flexibele werkuren
• ma-vr
• Oproepdienst
• Sommige avonden
• Weekendbeschikbaarheid
• Werken op feestdagen

Werklocatie: Fysiek