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Supply Chain and Partner Program Specialist - job post

Samsung Electronics
4.0 out of 5
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Position Summary
Samsung Electronics Benelux is at the forefront of providing cutting-edge display solutions to customers across the region. Within the Professional Display Division, you'll play a crucial role in managing and optimizing our key processes towards our partners.
Role and Responsibilities
For the Partner Program (PRM) you will be responsible for managing and optimizing our partner program system to ensure seamless operations towards our partners.
The objective of our Partner Portal is to offer automized support towards our B2B channel partners resulting in Ease of doing business and ultimate grow B2B business revenue.
This role requires a strong understanding of partner relationship management (PRM) systems, excellent analytical skills, and the ability to collaborate effectively with cross-functional teams.
Regarding supply chain expertise you will be responsible for creating an optimal flow and aligning all operations. As the main contact point for order management and deliveries, you will be in constant communication with our customers, sales and logistic partner. You align with the SCM team in regards to planning and support your colleagues with reporting and valuable insights
Your base will be Schiphol office from where you will jointly responsible for the customer Operations regarding Supply Chain and Partner program.
Key Responsibilities:
  • Manage end-to-end supply chain processes for display products, including procurement, inventory management, and logistics.
  • Optimize supply chain efficiency through forecasting, inventory optimization, and process improvement initiatives.
  • Collaborate closely with internal teams such as Sales, Marketing, and Logistics to align demand planning efforts.
  • Cultivate strong relationships with partners and oversee partner performance to ensure timely and high-quality deliveries.
  • Analyze supply chain data to identify opportunities for process improvement and cost savings.
  • Administer and maintain the partner program system, including configuration, user management, and data integrity.
  • Collaborate with internal stakeholders (marketing; Sales) to understand business requirements and translate them into the enhancements.
  • Create best practices for partner program and recommend process improvements to the European team.
  • Serve as the primary point of contact for partner inquiries related to the program system, providing support and guidance as needed.
  • Conduct regular system audits to ensure compliance with company policies and procedures.
  • Assist in the onboarding of new partners to the program system, providing training and support as necessary.
  • Stay up-to-date on industry trends and best practices in partner program management and PRM systems.
Skills and Qualifications
  • Bachelor's or Master's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • Minimum of 3 years of experience in a supply chain role, preferably in the electronics or display industry.
  • Excellent analytical skills and proficiency in CRM tools and systems.
  • Strong communication skills and the ability to collaborate effectively with diverse stakeholders.
  • Proactive attitude and ability to work independently in a fast-paced environment.
  • Fluency in English and Dutch, both written and spoken. Knowledge in French is a plus.
What We Offer:
  • A challenging and dynamic work environment within a globally recognized technology company.
  • Opportunities for professional growth and development through training and mentorship programs.
  • Competitive salary and benefits package, including bonus incentives and flexible working hours.
  • The chance to work alongside a team of talented professionals who share a passion for innovation and success.
About us
Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.
We do this by staying true to our global values.
  • Human experiences (We put people first, at the center of everything we do).
  • Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
  • Rebellious Optimism (We challenge ourselves and the status quo to change the world).
  • Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
  • Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).
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