yusen logistics uk vacatures

Are you ready to take charge and lead a team to greatness? Yusen Logistics Benelux is seeking a motivated Customer Service Supervisor to join our dynamic Contract Logistics Customer Service Department in Hulst.

What You'll Do:

• Lead a team of Customer Service Employees, ensuring effective and efficient operations.
• Coordinate and optimize Customer Service processes, ensuring seamless service delivery to our valued customers.
• Maintain accurate financial administration, keeping a close eye on the numbers.
• Collaborate with cross-functional teams, including the Warehouse Department, to meet customer requirements and address special requests.
• Monitor and enhance performance metrics, generating insightful reports to drive continuous improvement.
• Provide proactive guidance and support to the Manager Customer Service on technical and operational matters.
• Foster a positive team culture, empowering your colleagues to excel and grow.

Who You Are:

• You have experience leading a team in a logistics environment, and you thrive in a fast-paced, dynamic setting.
• Your excellent people management and communication skills enable you to build strong relationships and drive collaboration.
• You possess a keen analytical mind, always seeking opportunities to optimize processes and enhance efficiency.
• With your proactive attitude and strong sense of responsibility, you're always one step ahead, ensuring exceptional service delivery.
• You have a passion for innovation and a drive to be a catalyst for positive change.
• Fluency in English allows you to effectively communicate with stakeholders at all levels. Dutch is an asset.

Why Join Yusen Logistics:

• Be part of an international and inclusive working environment that values diversity and encourages creativity.
• Enjoy excellent primary and secondary employment conditions, including work-life balance.
• Seize opportunities for professional growth and development, taking your career to new heights.