TASK RESPONSIBILITIES:
The position holder has to achieve clearly defined duties, objectives and results. The position holder is responsible for following all internal procedures when performing his/her duties and he/she must demonstrate best practice. He/she must act in accordance with defined methods and must report deviations to his/her superior. The position holder is required to initiate activities and actions and manage administration procedures within his/her field of responsibility. He/she must advise his/her immediate superior on discrepancies in the planned workflow.
The position holder is in general accountable for the accomplishment of following tasks:
- Sales Activities & Develpment
- Maintaining Customer Portfolio
- Optimizing the business performance
- Quotation managment
- Allotment control
- Customer Service
The position holder is responsible for reservations and booking of cargo shipments in the Cargolux system and co-ordinate with LUX Reservations Department in view of space and uplift guarantees freight.
He/she has to handle customer service requests related to the booking of their shipment request and co-ordinate with operations and parties involved
