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Job Post Details

Manager Spare Parts - job post

Ranpak
3.5 van de 5 sterren
6465 Kerkrade
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Locatie

6465 Kerkrade

Volledige vacaturetekst

Manager Spare Parts
Ranpak
Founded in 1972, Ranpak's goal was to create the first environmentally responsible system to protect products during shipment.
Ranpak’s mission is to deliver sustainable packaging solutions that help improve supply chain performance and costs, reduce environmental impact, and support a variety of growing business needs globally. With this we deliver an important contribution to reduce the global plastic crisis.
The development and improvement of materials, systems and total solution concepts have earned Ranpak a reputation as an innovative leader in e-commerce and industrial supply chain solutions. Besides Protective Paper Solutions Ranpak invests heavily in its Automation division.
The role
In the role of Manager Spare parts you lead the Spare parts team consisting of 2 Spare part engineers, you help them process, fulfill and monitor customers’ spare parts inquiries, quotations, orders, deliveries and invoices in a professional way that ensures delivery of spare parts in time and within budget while keeping the customers informed about the progress/status of their order. Furthermore you give technical advice when needed.
In this role you report to the Manager Operations of Ranpak Automation.
Responsibilities
  • Leading the Spare parts team consisting of 2 Spare Parts engineers.
  • Fully accountable for the execution and advice of spare part orders and sending out order confirmations
  • Responsible for preparing and timely submission of spare parts quotations
  • Accountable for a correct, direct and frequent communication and follow up with customers
  • Fully accountable for timely processing of all e-mails received at auto.parts@ranpak.com
  • Fully accountable for sufficient stock levels of spare parts (except for the physical part of the stock,
  • this is the responsibility of the logistic department)
  • Responsible for the delivery of spare parts within agreed delivery times and within budget
  • Timely acknowledgement of receipt of customers’ inquiries, quotations and orders
  • Actively contribute to the professional and profitable service organization
Qualifications
  • HBO level, service minded, administrative strong and commitment to follow procedures
  • Technical background or affinity
  • Good communications skills leading to direct yet polite communication with customers
  • Proven leadership experience
  • Experience of at least 5 years in a similar position
  • Eagerness to optimize processes
  • Language skills: English, Dutch, German, extra languages are an advantage
  • System knowledge: MS Office is a must and SAP is a Pre
What we offer
  • The possibility to make impact in a fast growing stock listed company
  • Working in a collaborative culture, informal but highly results-focused
  • Interesting learning & development opportunities
  • A competitive remuneration package
  • Company laptop and cell phone
  • Travel expense allowance
  • Flexibility to working from home
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