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Business Process Management Intern - job post

3.9 out of 5
3521 Utrecht
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3521 Utrecht

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Are you an enthusiastic and curious master’s student interested in developing a Business Process Management Maturity Scan? We have an exciting internship opportunity for you!

Making a difference

Over the years, the field of Business Process Management (BPM) has grown within Rabobank across various departments. To gain more insights in this growth Chapter Process Management and Process Architecture are building a maturity assessment tool. Within Rabobank the Chapter Process Management facilitates the business process management way of working by developing standards, framework and training. We aim to foster a culture in which employees proactively contribute to the development and adherence of process standards, enabling us to deliver more value to our customers. The Process Architecture team focusses on the design and validation of End to End processes with all related stakeholders.

As an intern, you will work with both teams on the development of a maturity assessment tool that will be used for the entire bank. So you will get to learn about the Rabobank culture, and what benefits and responsibilities come along with being part of the team. You will collaborate closely with both teams, you’ll analyse existing processes, identify improvement areas, and create a standardized assessment. This internship offers practical experience and a chance to contribute to optimize our daily operation. We pride ourselves on our flexibility when it comes to assisting students in finding suitable assignments. We actively engage with students to understand their needs and preferences, ensuring that they have a rewarding experience.

Tasks include:

  • Research existing business process maturity models.
  • Examination of suitable qualifications and dimensions.
  • Research into the different levels used within Rabobank policy and how they apply to the levels in the model.
  • Research into how to score the qualification.
  • Develop a growth trajectory per level (this will lead to a roadmap with explanation regarding the activities that are necessary to grow to the next level).
  • Collaborate with various departments to gather input.
  • Test and validate the model.
  • Report findings and make recommendations for process improvements.

With you: We are looking for university students whom are pursuing a relevant master degree (e.g., Business Administration, Informatics, or similar). For this internship you are required to remain enrolled at a university during the duration of the internship and available to work full-time for at least 6 months.

Required skills and experience:

  • Affinity with process optimization and business process management.
  • Analytical mindset.
  • Attention to detail.
  • Co-operative, adaptive and flexible attitude as well as strong communication skills.
  • Independent and proactive.
  • Previous experience in a (full-time) finance related function is preferred (but not necessary).
  • Fluency in English, both verbal and in writing is a prerequisite.

Growing a better world together

You will most likely already be aware that Rabobank is a financial services provider for 7.1 million customers in 40 countries. But did you know that we aim to contribute to real change with our 'Growing a better world together' mission? We do so in countless ways, such as: “We want to share our knowledge about sustainable financial solutions. For example, we offer a discount to corporate clients with a sustainable hallmark.” “By sponsoring Kunstbende and Lowlands, we show how important we believe culture is to society.”


We would love to help you develop yourself by focusing on your growth and investing in an environment where you keep learning every day. We value diversity in opinions, backgrounds, and perspectives and are looking for individuals who enjoy challenges and have innovative ideas. We give you the space to innovate and initiate and we will help you succeed. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional.

Besides, you can count on:

  • A monthly internship allowance € 600,- (based on a 36-hour work week).
  • Personal mentorship.
  • A professional work and learning environment.
  • Guidance from experienced professionals.
  • An inspiring and dynamic work environment.
  • Room for initiative and personal development.
  • Work hybride (from home and in our Utrecht Office).
  • 100% reimbursement of your commuting if you travel with public transport.

This position is open from September 2024 onwards!

Let's meet.

Are you the person we're looking for? Are you ready to join Rabobank as an Intern within Chapter Process Management and to make a difference to yourself, our customers and to society? We look forward to receiving your application for this vacancy in Utrecht.

Good to know:

  • You have to reside in the Netherlands during the term of your internship;
  • You have to remain enrolled at a university during the duration of the internship;
  • This internship position is open for EU students and non-EU citizens (if registered at a Dutch) university during the whole internship period;
  • If you have any questions, please contact Amal Farhane and Jamina Amghar via: or;
  • If you pass our first selection round (consisting of a review of your cover letter and CV), we will invite you for an interview at our headquarters in Utrecht or online;
  • The application process includes screening. Based on the screening procedures in place at Rabobank, we assess whether new staff are reliable enough to work at Rabobank;
  • Everyone is different, and it is exactly those differences that help us become an even better bank. That's why we want to know who you really are!
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