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We are hiring Service Technicians

Overview:

Quantum Service Technicians are essential customer facing employees who are tasked with ensuring the continual operation and service of Quantum Systems worldwide. Service Technicians are involved in installing, troubleshooting, and repair of Quantum systems and retrofit third party equipment associated with marine stabilizer systems. Service Technicians must maintain and enhance the reputation and image of the Company through their dealings with shipyards, vessels, and customers.

DUTIES:

Core duties include but are not limited to the following:

• Provide comprehensive service and maintenance on Quantum equipment and third party retrofit conversion equipment.
• Troubleshoot, identify, analyzes, and repair Quantum equipment and third party retrofit conversion equipment.
• Assist, when needed, shipyards and vessel technicians with Quantum equipment installation.
• Utilize hand tools and power tools safely and properly.
• Maintain tools in safe operating conditions.
• Maintain clean, organized, supplied, and in safe operation the assigned individual toolboxes.
• Maintain clean, organized, and supplied, any Job Site Box, or Service Vehicle used.
• Upon inspection and completion of service work, promptly generate Site Visit Reports in accordance with department requirements.
• Generate Equipment Failure Reports as needed and when required.
• After traveling, promptly generate accurate Expense Reports.
• Maintain daily accurate Sales Service Call Logs in accordance with department requirements.
• Follow current company travel arrangement procedures to ensure service trips are properly scheduled.
• Any and all duties as reasonably assigned.

EDUCATION/KNOWLEDGE:

• High school diploma, GED are required.
• 0-5 years of experience servicing stabilizers on marine vessels is required.
• 0-5 years of experience with electronic, mechanical, and hydraulic systems on marine vessels is required.
• Experience with Microsoft Office (Outlook, Word, and Excel) is required.
• Intuitive ability to use smartphones and various smartphone applications to perform various company tasks and stay in communication with management.

SKILLS/ABILITIES:

• Highly organized with good time management skills.
• Detail oriented with the ability to accurately multi-task in order to meet deadlines.
• Proactive, and collaborative attitude with the ability to work well with all levels of Company employees, shipyard customers, vessel customers, vendors, and suppliers.
• Ability to respond to common inquiries or complaints from shipyard and vessel customers.
• Ability to apply electrical, mechanical and hydraulics concepts, define problems, collect data, establish facts, and draw valid conclusions.
• Ability to read, analyze, and interpret a variety of common and uncommon technical documents, drawings, and instructions in diagram form and deal with several abstract and fixed variables (i.e., hydraulic schematics, AutoCAD drawings, etc.).

TRAVEL: This position requires domestic and international travel, occasionally for experienced technicians. Therefore, a valid passport is required for this role. While all efforts will be made to schedule the travel and the time spent away from the office, this position may require flexibility to work unsociable hours, extended hours, and to travel with minimal to no notice. When not working at a customer’s site the normal work location will be the main office. A valid passport and driver’s license is a requirement of this position.

Soort dienstverband: Fulltime

Verwacht aantal uur: 38 per week

Education:

• High school or equivalent (Required)

Experience:

• Hydraulics Systems: 1 year (Preferred)
• Electronic Systems: 1 year (Preferred)
• Servicing Stabilizers: 1 year (Preferred)
• Marine Vessels: 1 year (Preferred)
• Mechanical Systems: 1 year (Preferred)
• manufacturing/assembly: 1 year (Preferred)
• Auto Mechanics: 1 year (Required)

Language:

• Fluent English (Required)

License/Certification:

• Driver's License (Required)

Werklocatie: Fysiek