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Job Post Details

Front Office Ambassador - job post

Grand Hotel Downtown
1054 Amsterdam West
Fulltime

Vacaturegegevens

Dienstverband

  • Fulltime

Locatie

1054 Amsterdam West

Volledige vacaturetekst

Allround Ambassador

As an ambitious ambassador with a true passion for hospitality, you are always prepared for changing circumstances!

You have a sharp eye for quality and react proactively towards changing situations at the front desk and when busy in the F&B department.


You are in close contact with your colleagues and you can count on management (through short lines and clear communication). You will perform in a team where you contribute to strengthening the WE-feeling in the team.


The small scale (46 rooms) of the 4-star Grand Hotel Downtown, enables you to really experience and learn all of the in’s and out’s of every single department within the hotel.

Your knowledge and experience is optimally utilized, giving you the freedom to implement your vision in consultation with the management team.


Tasks / Responsibilities


  • Providing general information, recording and passing on messages

  • Writing, replying to and sending standard letters and e-mails

  • Checking in and out guests based on reservation lists

  • Making and handing over room key cards

  • Giving general and current information to guests

  • Charging guests through an (automated) cash register system and through online system software

  • About the end of the service and accountable payments and payments received

  • Assisting with the F&B if needed.


Why we are the perfect fit for you

  • An informal work environment of highly enthusiastic co-workers;

  • Attractive salary based on scale the collective labour agreement (about € 2.437 based on full-time)

  • 8% holiday allowance;

  • 25 vacation days based on a 40 hour workweek;

  • A solid organization;

  • A variety in tasks that do not even count as ‘’work’’ for people who breathe hospitality;

  • The opportunity to learn something new every day!

Interested ?

Apply directly online


Why you are the perfect candidate

  • HBO working and thinking level

  • Experience in the hotel industry within 4 and 5-star Hotels

  • Communicative

  • Speak English fluently, Dutch and another language is an advantage

  • Team player and able to strengthen the WE feeling

  • Located in Amsterdam or near Amsterdam

Job Type: Full-time

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