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financieel administratief medewerker

Job Post Details

Administratieve medewerk(st)er m/v met ervaring in boekhouding en financiële administratie - job post

Biardo Survival suits B.V.
1967 Heemskerk
Vaste baan, Parttime, Fulltime

Vacaturegegevens

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Dienstverband

  • Permanent

Locatie

1967 Heemskerk

Volledige vacaturetekst

Biardo Survival Suits operates under the umbrella of Survitec Group, a global leader in survival technology. With a legacy spanning 166 years, we've dedicated ourselves to safeguarding lives in various environments: air, land, and sea.Our expertise lies in the design, production, and maintenance of survival technology.

Specializing in the rental, maintenance, handling, and sale of ETSO/EASA and IMO/SOLAS approved safety products, Biardo Survival Suits BV prioritizes safety above all else. We are committed to providing our customers with top-tier safety solutions tailored to their specific requirements. If you'd like to learn more please visit our website biardo.com

Your New Role

Are you an excellent communicator, passionate and committed to delivering exceptional customer service support to customers? Are you proactive, independent, and highly organised? Great news! Biardo now has the perfect role for you.

Reporting into the Operations Manager, we have an exciting opportunity to bring on board: a Service Administrator on a temporary basis at our site in Heemskerk. The role is part of a specialist family that is dedicated to delivering excellence in all safety servicing activity for the full range of Survitec Safety solutions. You as our new Service Administrator will process and plan the delivery of customer orders across the Netherlands and Europe. You will be planning and coordinating technician time, parts, and other physical resources according to the standard service delivery processes. Providing customers with timely information on progress and ensuring accurate and timely billing of all works carried out.

What You Can Expect from the Role

Key Responsibilities and accountabilities:

  • You will record and process customer orders, including custom and special orders that may require additional resources for delivery
  • Conduct calls (by telephone or other channel) to allocated customers, acting as a key point of contact for resolving customer queries / complaints about work in progress
  • Provide quotes for local business as needed, ensuring standard pricing and terms are applied in each case
  • Issue certificates promptly and ensure all associated systems are updated accurately, to support proactive notifications for next year’s servicing business
  • Respond to and resolve complex or advanced issue escalations promptly and appropriately
  • Plan and coordinate technicians to deliver servicing installation, maintenance and repairs
  • Schedules/trip reports once the servicing has been carried out and sending to client where applicable
  • Communicate the service delivery plan effectively, ensuring that the plan reflects the resources available (both people and supplies)
  • Collaborate with stores colleagues and monitors stock levels directly to ensure all scheduled work can be delivered; assist in stock take activity
  • Other responsibilities can be assigned by manager and may vary

The Experience, Qualifications and Skills You Will Have

Essential Criteria:

  • Administration Experience (servicing industry preferred)
  • Proficient in the use of Microsoft packages
  • Educated to standard High School level

Why You Should Work for Us

  • Competitive base salary
  • Enjoy an extra day off to commemorate your birthday.
  • Company Anniversary Holiday Benefit
  • Gift card vouchers upon reaching 5 years of service.
  • Management Training & Professional Development Opportunities
  • Employee Assistance Programme
  • Workplace Reward & Recognition scheme

https://survitec.csod.com/ux/ats/careersite/4/home/requisition/2248?c=survitec

Soort dienstverband: Fulltime, Parttime, Vaste baan

Rooster:

  • Dagdienst

Secundaire arbeidsvoorwaarden:

  • Bedrijfsfeesten
  • Kerstpakket

Werklocatie: Fysiek

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