english speaking work vacatures

Job Description

We are looking for a part-time colleague in administration/reception, working four days per week (Monday, Tuesday, Wednesday and Thursday, from 14.15 – 20.15 hrs. There is also room to discuss two afternoon/evenings and two morning/afternoons per week).

As the first point of contact for our students, teachers and visitors, you will be the central point of our Dutch Language School. You will play a large part in creating and maintaining a welcoming and orderly environment, by interacting with visitors, students and teachers, all while completing your daily reception and administrative tasks.

About Direct Dutch

Direct Dutch (founded in 1985) is specialized in teaching Dutch to internationals living and working in the Netherlands. The institute has the word ‘direct’ in its name because we teach the language directly and intensively by speaking Dutch, we use our own unique method of design.

We believe that a friendly, relaxed and informal atmosphere contributes to an all-round great learning environment for everyone. It helps students feel at home, and encourages them to get the most out of their Dutch language experience.

Who are we looking for?

Aside from the obvious practical, customer service and organizational skills, we are looking for someone who is welcoming, open and friendly, and who genuinely enjoys helping people out. As mentioned above, atmosphere is key. Part of that means being able to connect with people from different cultures, ages and beliefs. Our students aren’t just numbers to us, which is why going the extra mile is something that should come naturally to you.

Preferred qualifications, skills and experience

· Customer service experience

· Administration experience

· Good organisational skills

· Able to prioritise, can switch between tasks

· Computer & keyboard skills (MS Office, Google drive)

· Great communication skills

· Calm, friendly & helpful manner

· Fluent English language skills (min. level B2 written & spoken)

· Dutch skills (advantage)

Main Responsibilities

· Answering the phone

· Give general information/answer questions of students and walk ins

· Answering the emails of our general inbox (info@directdutch.com);

- Providing general information

- Replying to questions of students as well as teachers

· Processing enrolments

· Sending reminders to students in upcoming courses:

- who haven’t confirmed

- who still need to plan their intake

· Copywork:

- intermediate and advanced course materials

- handouts and tests

- certificates

· Preparation and shipment of course material and certificates to students

· Providing students with a Moodle account

· Keeping the kitchen tidy and stocked before classes start

· Keeping classrooms and toilets tidy before classes start

What can we offer you?

· A contract for 6 months for 24 hrs per week, with the possibility of extension

· Hourly wage of € 18,54 bruto.

· 8% holiday allowance paid annually

· An awesome and flexible workplace, with helpful colleagues

· BHV training course

· Dutch courses :-)

Job Types: Part-time, Contract
Contract length: 6 months

Pay: €18,54 per hour

Expected hours: 24 per week

Education:

• Associate (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

Application Deadline: 28/05/2025
Expected Start Date: 02/06/2025