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The IT Analyst provides both onsite and remote support to our users in the Europe region. Based at our Rozenburg Site, with occasional travel to other sites in Europe Region. This role in ensuring the stability, efficiency, and security of our global IT infrastructure, including site Infra OT (Operational Technology). This position involves monitoring, analyzing, and optimizing IT and part of OT systems, networks, and services to support the company's operational goals. The ideal candidate will have a strong technical background, impeccable analytical skills, and the ability to work collaboratively in a global, dynamic environment.

Work Environment:

This role may require occasional on-call support and the ability to work flexible hours to accommodate global team members and projects. Travel may be required to various INVISTA locations for project support and collaboration.

Our Team

INVISTA is a subsidiary of Koch Industries, Inc. which is one of the largest private companies in the world. With a presence in about 60 countries, Koch companies employ more than 100,000 people worldwide. For more information on INVISTA, visit our website or watch this video to see how our business makes a difference.

What You Will Do

Infrastructure Monitoring and Analysis:

• Continuously monitor the performance and health of IT infrastructure components such as servers, networks, storage systems, and cloud services using advanced monitoring tools and dashboards.
• Track key performance indicators (KPIs) to detect potential issues and analyze system performance data to identify trends, anomalies, and areas for improvement, ensuring optimal infrastructure performance.

System Administration and Maintenance:

• Assist in the installation, configuration, and maintenance of physical and virtual servers, ensuring system stability and reliability.

• Apply software updates, patches, and security configurations to maintain systems' integrity and security.
• Manage data storage solutions, including SAN and NAS systems, and ensure that regular backups of critical systems and data are performed according to established schedules .

Network and Security Support:

• Support the configuration and maintenance of network devices such as routers, switches, firewalls, and VPNs, and identify, diagnose, and resolve complex network-related issues.
• Implement and maintain robust security measures to protect IT infrastructure from threats and vulnerabilities, perform regular security assessments and vulnerability scans, and ensure compliance with organizational policies and regulatory requirements.

Technical and Operational Technology (OT) Support:

• Provide technical support to end-users, including troubleshooting hardware, software, and network issues, and respond promptly to IT support tickets and incidents.

• Monitor and support the infrastructure related to OT, including industrial control systems and SCADA systems, collaborate with site operations teams, and troubleshoot OT-related issues to minimize downtime and ensure operational continuity.
• Implement and maintain security measures for OT systems, ensuring compliance with industry standards and regulations specific to OT environments.

Documentation, Reporting, and Project Support:

• Maintain comprehensive documentation of IT and OT infrastructure configurations, procedures, and standards, ensuring accuracy and availability for reference and audit purposes.

• Generate regular reports on IT and OT infrastructure performance, issues, and improvements, providing insights and recommendations based on data analysis and trend identification.
• Assist in the planning, execution, and monitoring of IT and OT infrastructure projects, collaborate with project teams to ensure timely completion of tasks, and participate in the testing and implementation of new infrastructure solutions and technologies.

Continuous Improvement and Collaboration:

• I dentify opportunities for continuous improvement in IT and OT infrastructure processes and procedures, implementing best practices and industry standards to enhance efficiency and effectiveness.

• Stay informed about emerging technologies, trends, and best practices in IT and OT infrastructure, and actively contribute to team meetings and discussions on infrastructure improvements and initiatives.
• Work closely with other IT and OT teams, including network engineers, systems administrators, and cybersecurity analysts, to ensure seamless operations and effective support, and communicate technical information effectively to both technical and non-technical stakeholders.

Who You Are (Basic Qualifications)

Experience:

• Proficiency in operating systems (Windows, Linux) and virtualization technologies (VMware, Hyper-V).
• Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN.
• Familiarity with cloud services (e.g., AWS, Azure, Google Cloud).
• Knowledge of OT systems (e.g., SCADA, PLCs) and their integration with IT infrastructure.
• Knowledge of IT and OT security best practices and compliance standards.
• Experience with infrastructure monitoring tools and techniques.
• 3-5 years of experience in IT infrastructure, system administration, network support, or OT-related roles.
• Experience with monitoring tools, network devices, IT security practices, and OT systems.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Equivalent work experience may be considered.

Soft Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a global team.
• Detail-oriented with a focus on accuracy and quality.

What Will Put You Ahead

• Industry certifications such as Cisco (CCNA, CCNP), CompTIA Network+, Microsoft (MCP, MCSE), Linux (LPIC-1, LPIC-2) .
• Experience in the administration of heterogeneous network environments with Microsoft Windows and Linux based clients and servers.
• Experience within the manufacturing industry.
• Experience with automation and scripting (e.g., PowerShell, Python).
• Knowledge of ITIL framework and practices.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, INVISTA has a long history of working to make the world around you a better place. From parts for the automotive industry to medical equipment, air bags, food packaging and c lothing, our ingredients in the nylon 6,6 and polypropylene value chains help bring many of life's essential products to market.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

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