customer service vacatures in Arnhem

As a Customer Service Representative for the UK, you will:

• Be the first point of contact for company dealers and partners, handling B2B & B2C interactions via email and phone.
• Proactively reach out to businesses, ensuring their needs are met while identifying opportunities to up-sell and cross-sell.
• Keep everything running smoothly by accurately updating and maintaining information in the company system.
• You'll play a key role in building strong relationships and driving success in the Dutch market.

Ready to make an impact?

Requirements

Are you the perfect fit for this role?
We’re looking for someone who:

• Speaks excellent English and Dutch (B2 level or higher is a MUST)
• Is available for at least 32 hours per week (40 hours preferred)
• Has an HBO/MBO degree or equivalent thinking level
• Has technical knowledge or affinity and excels in client interactions
• Is proactive, confident, and not afraid to pick up the phone to connect with people

In this role, you’ll be working in the Dutch and UK market and collaborating closely with a Dutch team. Ready to take on the challenge?

Working conditions

• Training and learning opportunities
• Very nice and motivated international team
• Your well-being as an employee will be put in the first place
• Hybrid working ( usually 3 days at the office and 2 at home)
• Travel allowance
• Working from home allowance

Work location

Dieren

Company description

If you think of the Netherlands there are some things that certainly come to your mind: stroopwafels, windmills and, of course, bikes! My client is a Dutch company that is recognized abroad as a winning brand. They are now expanding their CS Team and are, therefore, looking for you!