Zoekresultaten

Purpose of the job

Optimize retail operations in our department stores.

Innovate to create seamless & exciting shop experiences for our customers in Retail Operations & Training.

Job Description

You will be responsible for leading the strategy and operations of our Department Stores (think of Bijenkorf) that operate under unique, non-standard formats.

You will drive operational excellence and consistency to ensure these stores align with our global brand vision while tailoring approaches to meet the needs of local markets. You closely collaborate externally with the department store team, and internally to focus on overseeing store performance, enhancing customer experience, and drive profitability.

• Develop and execute the strategy for department stores in NL, ensuring alignment with the overall business objectives of the organization.
• Identify growth opportunities by analyzing market trends, consumer behaviors, and emerging retail innovations to drive competitive advantage.
• Oversee the day-to-day operations of all department stores, ensuring operational excellence, high customer satisfaction, and sales growth.
• Establish and monitor key performance indicators (KPIs) for the stores, tracking sales performance, customer satisfaction, and operational efficiencies.
• Partner with marketing, architecture, digital and e-commerce teams to develop omnichannel initiatives that enhance customer experience and brand premium positioning.
• Optimize assortment & physical/ digital merchandising of our products concretely in store and online.
• Manage punctual external sell out forces & department store own teams, providing inspiration, product training, performance feedback, and development opportunities.
• Deliver regular brand & product training sessions to internal/external store teams on portfolio and on novelties + extend this to other major wholesale partners when needed
• Actively sell out in stores during key commercial periods.
• Stay ahead of retail trends and competitors, introducing innovative store concepts that enhance brand engagement and customer loyalty.
• Lead initiatives to create memorable, immersive experiences for consumers ensuring they are aligned with the brand’s values and vision.

This job requires regular travel to all stores in NL with 60% to 80% of physical presence in the different stores and strong flexibility to match retail needs.

This job is part of the Wholesale team NL and reporting to our country Manager NL.

What you can expect from Le Creuset

We are working together with you for you to identify your strengths and development areas so that you can grow in your role within an international brand supported by an established global organisation.

We are convinced that every single employee plays a valuable role in the success of Le Creuset. For this reason we strive to look after and promote our employees for their career to be exciting and fulfilling. For this purpose we offer training programs to enhance your expertise and allow you to pass it on to your teams.

Soort dienstverband: Parttime

Salaris: Vanaf €25,00 per uur

Verwacht aantal uur: 32 per week

Arbeidsvoorwaarden:

• Reiskostenvergoeding

Werkschema:

• Dagdienst
• Weekendbeschikbaarheid

Ervaring:

• Retailmanagement: 4 jaar (Vereist)

Werklocatie: Fysiek

Verwachte startdatum: 01-01-2025