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Job Post Details

Front Office Employee - job post

Aimbridge Hospitality EMEA
3.0 van de 5 sterren
Den Haag
Fulltime

Vacaturegegevens

Dienstverband

  • Fulltime

Locatie

Den Haag

Volledige vacaturetekst

Job Ref: INT22469
Branch: Staybridge Suites The Hague - Parliament
Location: Staybridge Suites The Hague - Parliament, The Hague
Salary/Benefits: MONTHLY
Contract type: Contract
Hours: Full Time
Shift pattern: 7AM-15PM; 15PM-23PM
Hours per week: 38
Posted date: 05/02/2025
Closing date: 08/04/2025


Ambassador, host, awesomeness, people and planet person

As the first point of contact for everyone who walks into our hotel, you are the go-to person at the front desk. You are responsible for everything from check-in, upselling our products and services, The Hague expert to check-out. In this beautiful hotel you don't have to hide behind a reception desk, but walk around so the guest is really the center of attention. You'll be happy to explain and give them some great tips on how to explore the beautiful city of The Hague on one of our rental bikes.

Guests can come to you for all the ins and outs of Staybridge Suites and The Hague. Whether it's recommending great places to eat, helping with the transport, or just having a nice conversation, you've got it! It will give you energy to connect with guests all day long and serve free delicious coffees. You will also be busy enrolling IHG memberships, selling room upgrades and switching between different departments and solving complaints and possible problems. This way every day flies by. Staybridge Suites The Hague - Parliament is a long stay concept where we as a team really want to give the guest a feeling that they are at home.


Job requirements

Job requirements and personal qualities

  • Hospitality is in your DNA, you know what the guest needs

  • Preferably you have experience in (international) hotels or in the hospitality industry

  • Fulltime and flexible, with shifts from 07:00-15:00 and 15:00-23:00

  • You speak English and Dutch fluently

  • Preferably you live in or near The Hague

  • You have a proactive attitude, can switch quickly and pick up working with different systems

  • You are a team player but can also work independently

  • Affinity with Opera is a plus

  • It is useful if you already have experience with complaint handling and knowledge of HACCP


What's in it for you?

  • A good salary and travel expenses - the position Front Desk Employee is classified according to the reference functions in the hospitality industry in scale IV

  • A deddicated and fun team of 20 colleagues

  • An open and informal company with staff parties, Christmas parties, get-togethers

  • Discover Staybridge Suites The Hague through the eyes of our guests: a night of sleep after your probation period together with the love of your life! Or your mother, that's also possible ;)

  • Friends family discount and staff discount in all the IHG hotels in the world. Special rates in all of the Borealis Hotel Group Hotels

  • Win montlhy giftcards, which you can spend on your choice for food, shopping and many more; the choice is all yours!

Your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the Staybridge Suites brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world. Good to know, Staybridge Suites The Hague - Parliament is owned by Borealis Hotel Group and managed by Interstate Hotels Resorts.

So whoever you are, whatever you love doing, bring your passion to Staybridge Suites and we’ll make sure you’ll have room to be yourself. Please get in touch with us via the apply button below and tell or show how you could bring your unique mix of skills to Staybridge Suites The Hague – Parliament.

A warm and friendly welcome awaits you at Staybridge Suites The Hague – Parliament, located in the heart of The Hague opposite the historical Binnenhof, the world’s oldest parliament building that is still in use. With its stunning Court Pond ‘Hofvijver’ and famous Mauritshuis museum in front of our doors, this is the perfect spot to take a picture of The Hague’s skyline. It’s easy to get around by public transport and The Hague Central Train Station is just a ten minutes’ walk away from our hotel.

From the moment you step into our bright and beautiful indoor courtyard lobby you will feel completely at “home”. This is a hotel where you come to live, rather than stay – so settle-in and unwind in our relaxing Livingroom. Head to your comfortable suite where you will find all the things you need in your home away from home including free Wi-Fi throughout. The fully equipped kitchen in your suite makes it easy to prepare your own meals and you can stock up your groceries from The Pantry, which is open 24 hours. Start your day with a complimentary breakfast and enjoy complimentary coffee and tea all day. Take advantage of the complimentary laundry facility and work out in the 24/7 fitness room. Don’t miss the midweek “Social” where you are able to relax with drinks and snacks and have the chance to meet your neighbors. On-site parking is available to our guests

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