Reviews over Call Center Representative bij Etihad Airways in Verenigd Koninkrijk
Schrijf een review voor dit bedrijfFunctie
Call Center Representative9 reviews
Locatie
Verenigd Koninkrijk9 reviews
Sorteer op
9 reviews gevonden voor de zoekopdracht.Bekijk alle 897 reviews
Job Role
Contact Centre Agent (voormalige medewerker) - Manchester Airport, Greater Manchester - 20 mei 2019
Door Indeed uitgelichte review
De nuttigste review volgens IndeedA great place to work, I progressed well throughout my time and benefitted from the management and training that was provided.
Learning from colleagues and management enabled me to grow within the role. This experience I am now able to take forward.
Minpunten
shifts
Was deze review waardevol?
Opinions
Global Contact Centre Agent (voormalige medewerker) - Manchester - 28 juni 2018
A fun workplace environment, a place to learn new technics and skills, a place to enjoy working hard with multinational colleagues. The most enjoyable part of the job was working for such big brand like Etihad.
Pluspunten
N/a
Minpunten
N/a
Was deze review waardevol?
Great team members
Call Centre Agent (huidige medewerker) - Manchester, Greater Manchester - 25 mei 2017
I enjoy Dealing with different cultures on a day to day basis however the targets are very difficult to reach. Working with Sabre GDS and dealing with different people from different walks of life from very different parts of the world
Was deze review waardevol?
Nice to try but not for long
Contact centre representative (voormalige medewerker) - Manchester - 10 mei 2015
I had been working there for only few months. It was a good way to discover the airline industry, with an intensive 5 weeks training. Most of people are friendly.
My typical day at work is to arrive before my starting time to turn on my PC, phone and unlock my system with so many password that everyday I have to remember it, in order to be ready to take my first call in the time I am supposed to start work.
Then, it's just a routine of calls with informations, booking, payments, dealing with some problems you haven't any clue and no one knows as well. So you desperately look online to have help from a book which is update too many times, as you get quickly lost about how things work.
At the end of the day, you turn off your PC, phone and system and go home, so you'll be ready to repeat the same things the next day.
As I speak an european language, I was lucky enough to have sundays off and no late or night shift. Some colleague I knew from the english market had an awful rota, sometimes with 6 working days, 1 day off and changing from morning to night.
Salary is not too bad if you compare others companies in the area for the same job, but it was the lowest salary that I have never had.
Pluspunten
Benefits, Free ticket
Minpunten
Salary, work interest
Was deze review waardevol?
Fun and challenging
Global Contact Centre Agent (huidige medewerker) - Manchester, ENG - 29 maart 2015
Fun and challenging, helpful colleagues and team leaders. Reasonable workloads with a great many learning opportunities.
workshift is always not my favourite.
Was deze review waardevol?
Fun workplace and love the my team
Multilingual Global Contact Centre Agent (huidige medewerker) - Manchester - 25 augustus 2014
The most enjoyable part is to deliver best customer service and assist my team
Was deze review waardevol?
Productive and busy work place
Contact Centre Agent (voormalige medewerker) - Manchester, ENG - 21 februari 2014
This is a very busy and fun work place, I;ve learned a lot about customer service and Airline products, It was a really good experience in my life.
Was deze review waardevol?
My workplace
Call centre agent (huidige medewerker) - Manchester - 18 november 2013
A typical day at work is great because of my friendly and helpful co workers. On a day to day basis i go to work and take calls regarding anything to do with guests booking and also deal with a lot of travel agency's regarding etihads bookings.I have learned to use two different booking systems which are Sabre and Amadeus. My co workers are great and they are the main people that get me through some of my unsociable shifts and my co workers are they most enjoyable part of my job. The hardest part of my job is to create the revenue needed for my targets as not every call is a sale or revenue call.
Pluspunten
A free yearly flight
Minpunten
No shift pattern
Was deze review waardevol?
Good salary, horrible hours
Contact Centre Agent (huidige medewerker) - Manchester - 13 augustus 2012
It would be the best place to work in unless the horrendous shifts.
Was deze review waardevol?
Bekijk meer reviews over Etihad Airways
Je kan het volgende proberen:
Wil je meer weten over hoe het is om hier te werken?
Stel een vraag over solliciteren of werken bij Etihad Airways. Onze community staat klaar om te antwoorden.Stel een vraagAlgehele waardering
5
431
4
266
3
128
2
32
1
40
Waarderingen per categorie
3,8 van de 5 sterren voor Werk-privébalans
4,1 van de 5 sterren voor Salaris/arbeidsvoorwaarden
3,7 van de 5 sterren voor Doorgroeimogelijkheden
3,6 van de 5 sterren voor Management
3,8 van de 5 sterren voor Bedrijfscultuur
Reviews over Etihad Airways gesorteerd op functie
- Bedrijven
- Etihad Airways
- Reviews van medewerkers
- Call Center Representative